AirLeash freezes during firmware update

AirLeash may become unresponsive (freeze) during the firmware update process. If this happens, the AirLeash LCD will not display any information and one or both LEDs will blink rapidly.

-or-

AirLeash will make "Beep-beep-beep" sound like this:

To resolve this issue:

1. Hard shutdown AirLeash by holding the "OK" button for 10-15 seconds until it shuts down. 

2. Then launch the AirLoader desktop app, with AirLeash connected to a computer, turn AirLeash ON and click on the AirLeash icon (as shown below):


3. After you click the AirLeash icon, click "update" to redo the AirLeash firmware update:



4. Do not disconnect the AirLeash until you see Update Done message:

If this doesn't resolve your issue, please contact us via email support@airdog.com